Return Policy

1. Overview

This Return Policy applies to physical products purchased from Recoverearth through our website or direct contact. Digital resources and printable guides available on the Site are provided at no charge and are not subject to returns.

2. Return Window

You may return eligible physical products within 30 days of delivery for a refund or exchange, provided the items meet the conditions described below.

3. Eligible Conditions

To qualify for a return, items must be:

Unused and in original condition
Returned in original packaging when possible
Accompanied by proof of purchase (order confirmation or receipt)

4. Non-Returnable Items

The following are not eligible for return:

Items marked as final sale at the time of purchase
Products that show signs of use, writing, or damage caused by the customer
Items returned after the 30-day window

5. How to Initiate a Return

Email: info@recoverearth.world
Phone: +12767220584

Include your order number, the items you wish to return, and the reason for the return. We will provide return instructions and a shipping address.

6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping method.

7. Refunds

Once we receive and inspect the returned item, we will process your refund within 5–10 business days. Refunds are issued to the original payment method. Shipping charges from the original order are non-refundable unless the return is due to our error.

8. Exchanges

If you prefer an exchange, indicate this when contacting us. Exchanges are subject to product availability.

9. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.

10. Contact

Recoverearth
12940 W Blue Grass Trail, Bland, VA 24315, United States
Phone: +12767220584
Email: info@recoverearth.world